Purchase Info

Welcome to The Mad Beader's website for Distinctive Artisan Jewelry made by me, Karen Hawkins.  Designs use precious and/or semi-precious gemstones, pearls and fossils. Most pieces are accented with Swarovski Austrian crystal, Karen Hill Tribes fine, hand-wrought Thai silver(99.9% pure) and/or Balinese sterling beads.  It is my goal with every design to creat a piece of "wearable" art with the best materials possible.

 

Payment

Payments are processed using a SSL secure PAYPAL shopping cart. All major credit cards are accepted. Please note, rarely, but possible I may sell a one-of-a-kind peice at a trunk show that presents online as still available because of an inventory update lag.

 

 Priority Flat Rate Shipping $6.00 

 I ship after payment is received usually within 5 business days, via USPS Priority Mail Flat Rate S & H of $6.00 for orders over $50.  First class mail is used for orders under $50 for a $4.00 S&H fee.   There may be a rare occasion when it may take a bit longer but NEVER more than 5 days after payment is received.  I use delivery confirmation for each package. 

 

All Jewelry arrives in a lovely drawstring organza bag with a card detailing the materials used in each piece. 

 

Refunds and Exchanges

It is important to me that you love your new piece, so if there are any problems please feel free to contact me.  I accept returns within 14 days of receipt of the package (it must be in its original condition and unused) for a full refund (less shipping charges) and within 21 days for store credit.   All returns most use USPS delivery confirmation, I'm not responsible for lost returns.  Please contact me for Return Authorization first.  I do not accept returns on Custom Orders or orders that have been re-sized. 

 

Resizing and Repairs

I am happy to restring, resize, etc. most pieces.  There may be an additional charge, please contact me  for information.  I guarantee all work for up to one year against normal wear.

 

Additional Policies and FAQs

I welcome CUSTOM ORDERS!  My pieces are unique and often one-of-a-kind and not all can be duplicated.  I love collaborating with customers who want specific gemstones,  earrings or bracelets to match, etc.